Description
At Rhino Africa - Africa's leading luxury tour operator, we are proud to promote safari & luxury travel destinations across Africa, pioneering a new path for sustainable tourism and leaving our legacy on the continent. We aim to be Africa's ambassadors, and now, and we are looking for an energetic, positive and reliable Receptionist to be the face and voice of our HQ.
Our Receptionist will gracefully interact with internal and external stakeholders across the business, and for this reason we are looking for a loyal and efficient candidate eager to make the role their own.
As Rhino Africa's Receptionist, your responsibilities will include, but will not be limited to:
- Welcoming and receiving guests, interviewees and deliveries to the office
- Notifying the tenant of visitor arrival
- Answering the phone in a warm and professional manner, ensuring that callers are successfully transferred and assisted
- Taking messages, listening to voicemails and forwarding to the appropriate receiver(s)(Tenants)
- Forwarding Messaging to the correct person (Tenant)
- Assisting staff with general office requirements: stationery, lamination, binding, gifting and gift wrapping
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Stock take of general office supplies
- Couriering and collecting, both within the office and to external locations
- Assisting the Facilities Manager wherever necessary
Skills:
- Telephone Skills
- Verbal Communication
- Listening
- Professionalism
- Customer Focus
- Organization
- Informing Others
- Handles Pressure
Requirements
- At least 2-3 years of experience in a receptionist role
- Exceptional working proficiency in Microsoft office and all Google Apps (Calendar, Drive, Docs, Sheets)
- Entry level excel experience
- Remarkable problem solving skills and a positive attitude in stressful and challenging situations
- Great verbal and written communication skills
- Matric exemption with excellent results
- Experience using a switchboard would be beneficial
Benefits
At Rhino Africa, there’s a smorgasbord of added delights. With us you would:
- Join an award-winning digital agency in an industry-leading company in African travel and help us shape the future of our industry;
- Make an impact - for every 7 people we bring to Africa, we create one permanent job in the tourism industry;
- Carry out your craft in gorgeous offices in the heart of Cape Town - the world's most beautiful city;
- Earn an attractive remuneration package including a competitive base salary, 3% pension fund and 20 days of paid vacation per year;
- Optional Health Insurance coverage with Essential Med;
- Work under visionary leaders who encourage a family culture, open and direct communication and honest feedback;
- Collaborate with a diverse and talented team for all your digital needs;
- Explore Africa - To share our glorious continent with the crash, we offer each of our Rhinos exclusive access to the Roaming Rhinos online travel portal. With the keys to the kingdom you'll unlock travel deals for yourself, your family and your friends. You'll get to take advantage of rebates on activities, transport and accommodation, including our own Camissa House and Silvan Safari Lodge!
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