Head of Business Intelligence
At Rhino Africa Safaris, the world’s leading luxury Safari company, we are proud to promote safari & luxury travel destinations across Africa; pioneering a new path for sustainable tourism and leaving our legacy on the continent. We aim to continue to remain the undisputed authority on luxury African travel, and now, we are offering you the opportunity to join our Technology department and manage our Business Intelligence team as our new Head of Business Intelligence.
Job Purpose
- As Head of Business Intelligence you will work collaboratively with both senior leaders in the organisation and key stakeholders across the business in order to support effective decision making and planning.
- You will be responsible for implementing Master Data Management and enabling event-driven reporting with emphasis on forecasting while leading the migration of the Data Warehouse from on-premises to cloud.
- You will lead the development of the Business Intelligence team while defining the future strategy and vision for Business Intelligence at Rhino Africa. You will manage a team of 4 Business Intelligence professionals and collaborate with our Engineering team when it comes to Data Architecture.
Reasons for joining Rhino Africa as Head of Business Intelligence
- As the demand for luxury travel recovers from the global pandemic, the luxury African travel industry is a vibrant environment to be part of. The world wants to experience Africa and Rhino Africa Safaris is ready to bring guests to the most exclusive and remote destinations in Africa. It is a great time to be joining the travel industry to experience growth.
- Business Intelligence is not new at Rhino Africa, we’ve had BI teams dating back 9 years. Our current team is a young and ambitious team that knows our data structures well and has a clear roadmap of the way ahead. You will have the opportunity to grow our BI team while defining the future vision of BI at Rhino Africa.
- You will be working in a company that has a tangible positive impact in Africa. If you are tired of working for a company that’s all about the money but not so much about impact, Rhino Africa can be a very rewarding place. At Rhino we are passionate about Africa, its people, its wildlife and its landscapes. Join us and make a difference.
About the team
- The Technology department at Rhino Africa is made of Business Intelligence, Engineering, Data Quality and Salesforce. In total there are 20 technology professionals in the department, a mix of Analysts, Developers and Engineers.
- Our Business Intelligence team is made of Analytics and Development. 3 BI Analysts make our Analytics team while 1 BI Developer is responsible for our DWH dev. Data Architecture is supplied by the Engineering team. Our team’s tech stack includes: Tableau, MySQl, Talend, Pentaho, Jenkins, Salesforce, Google Sheets among others.
Responsibilities
- Manage a team of Business Intelligence professionals, providing guidance, coaching, and mentorship.
- Ensure accurate and timely delivery of business intelligence reports and insights.
- Design and implement operational metrics, dashboards and reporting for different business teams
- Lead deep-dive analysis of sales pipeline, internal processes, and productivity
- Implement Master Data Management to improve data quality and accuracy across the organisation.
- Collaborate with the Engineering team to ensure the successful migration of the Data Warehouse to the cloud.
- Develop and implement event-driven reporting processes to provide real-time data insights and support decision making.
- Drive the development and implementation of forecasting models to support business planning and decision making.
- Oversee the migration of data structures within the Data Warehouse to support forecasting efforts.
- Develop and maintain a data architecture that aligns with business objectives and supports data-driven decision making.
- Ensure data governance processes are in place and followed, to ensure data privacy and security.
- Provide support to improve data quality and data integrity within the organisation.
- Lead the recruitment, onboarding, and performance reviews of team members.
- Manage external BI service providers and consultants that on-occasion extend the skills of the Business Intelligence team.
- Foster a culture of data-driven decision making and continuous improvement within the organisation.
- Keep up-to-date with the latest trends and advancements in Business Intelligence
Requirements
- BA/Bcom/BsC in Engineering, Statistics, Computer Science, Mathematics, Business or related field.
- At least 6 years of experience in Business Intelligence, with at least 3 years in a leadership role.
- Proven experience leading a team of business intelligence professionals, with a track record of delivering results.
- Knowledge of Master Data Management and data governance frameworks.
- Familiarity with event-driven reporting and forecasting techniques.
- Strong knowledge of data warehousing and business intelligence solutions, including experience with cloud-based solutions.
- Excellent leadership, mentorship, and people management skills.
- Excellent problem-solving skills and the ability to think creatively and strategically.
- Excellent interpersonal and communication skills, with the ability to build relationships and influence across the organisation.
- Ability to work in a fast-paced, deadline-driven environment.
Benefits
At Rhino Africa, you'll gain hands-on experience in Analytics while directly creating an impact. At Rhino Africa, there’s a smorgasbord of added delights. With us, you would:
- Join an award-winning team in an industry-leading company in African travel and help us shape the future of our industry.
- Make an impact - for every 7 people we bring to Africa, we create one permanent job in the tourism industry.
- Earn an attractive remuneration package including a competitive base salary, 3% pension fund and 20 days of paid vacation per year.
- Hybrid work model – Enjoy the flexibility of working on-site and remotely part of the week once you've passed your probation.
- When on-site, carry out your craft in gorgeous offices in the heart of Cape Town - the world's most beautiful city.
- Optional Health Insurance coverage with Essential Med.
- Work under visionary leaders who encourage a family culture, open and direct communication and honest feedback.
- Collaborate with a diverse and talented high-performance team.
- Explore Africa - To share our glorious continent with the crash, we offer each of our Rhinos exclusive access to the Roaming Rhinos online travel portal. With the keys to the kingdom you'll unlock travel deals for yourself, your family and your friends. You'll get to take advantage of rebates on activities, transport and accommodation, including our own Camissa House and Silvan Safari Lodge!
Rhino Africa Safaris is an equal opportunities employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference. Please note that this position is only available to SA citizens and SA permanent residents.